Privacy policy

Information We Collect

•       Personal information: Name, email address, mobile number, delivery address

•       Payment information: Processed via secure third-party gateway. SELLASTIC does not store card numbers or UPI credentials

•       Device usage data: Pages visited, products viewed, time on site (for improving your experience)

•       Communication data: Emails, chats, or WhatsApp messages sent to our support team

How We Use Your Information

•       To process, fulfil, and track your orders

•       To send order confirmations, delivery updates, and support communications

•       To personalise your shopping experience and product recommendations

•       To send promotional communications — only with your consent (opt-out anytime)

•       To comply with legal and regulatory requirements

Information Sharing

We do not sell your personal data to any third party. We share data only with: (1) Logistics partners — for order delivery; (2) Payment processors — for secure transaction handling; (3) Analytics tools — in aggregated, anonymised form to improve our services.

Data Security

Your data is stored on secure, encrypted servers. We follow industry-standard security protocols and conduct regular audits to ensure your information remains protected.

Cookies

We use cookies to remember preferences, analyse traffic, and improve your experience. You can manage cookies in your browser settings. Disabling certain cookies may affect website functionality.

Your Rights

•       Right to access the data we hold about you

•       Right to correct inaccurate personal information

•       Right to request deletion of your data

•       Right to opt out of marketing communications at any time

To exercise any rights, email [privacy@sellastic.in].

Data Retention

We retain your order and account data for up to 5 years for legal and accounting compliance. Marketing data is deleted upon opt-out.