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We’re here to help! Whether you have a question about a product or an order, need help with your account, or want to share feedback, our care team is ready to assist you.

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Quick Answers

Common questions about orders and payments — the answer may be right here.

How do I place an order?

Visit sellastic.in, browse our range, add to cart, enter your address and complete payment.

What payment methods do you accept?

We accept UPI (GPay, PhonePe, Paytm), credit and debit cards, net banking, EMI on select cards, and Cash on Delivery.

Is it safe to pay on your website?

Yes. We use 100% secure, PCI-DSS compliant payment gateways, and we never store your card, UPI or banking details.

Can I modify or cancel my order after placing it?

Yes. You can cancel or change your order within 12 hours of placing it — contact us at customercare@sellastic.in or on WhatsApp.

I paid but didn’t get an order confirmation. What do I do?

Check your spam or junk folder. If it’s still missing, contact us with your payment reference number or UPI transaction ID.

Can I use a coupon code with other ongoing offers?

Coupon codes can’t be combined with other offers unless the offer says so. Only one discount applies per order.